Bespoke booking & management software · Made in North Norfolk

Booking software, made for your site.

Online booking where guests choose their own pitch or room, an AI assistant that drafts your email replies, and number plate cameras that know who’s arriving. Designed, built and supported in the UK, and shaped around how your business works. Never off the peg.

Nimbo Stay · Stay management software

The booking page and the office, in one.

Guests book online in four steps. Everything they enter lands straight in the diary, the charts and the accounts, so nobody types it in twice.

A guest books an electric pitch for a motorhome, from choosing dates to seeing their total and paying the deposit.
The booking page on a phone, showing step two: each type of pitch with its price for the guest's dates.
On a phone, which is how most guests book.

For your guests

  • Pick dates, pitch type and the exact pitch they want, from a list or your site map
  • Only see pitches that fit their unit, its length and their hook-up needs
  • Pay a deposit by card now and the balance later from an emailed link
  • Look up their booking and pay what’s owed from their own booking page
  • Buy gift vouchers for someone else’s stay

At reception

  • Arrivals, departures and who’s on site today, ready to print
  • Drag a booking to another pitch on the Charts view
  • Take card payments over the phone or on a card reader
  • Sell gas bottles, logs and extras from the shop, with VAT
  • Number plate cameras pick out arriving guests on the Arrivals list

In the office

  • Occupancy, revenue and booking trends over any period
  • Invoices and a VAT export for your accountant
  • Refunds go back through Stripe, including keep-the-deposit
  • Two-way calendar sync with Pitchup, Airbnb and other channels
  • Seasons, minimum stays, discount codes and dynamic pricing

A tour of the office

The Charts, the diary, AI-drafted email replies, analytics and a phone booking, on a site with 88 pitches.

Built into Nimbo Stay

An AI assistant that knows every booking.

It reads your guest emails and writes the replies, and it does desk jobs when you ask. It always shows you what it’s going to do before anything happens.

Guest emails, answered

  • Reads every email that arrives in your inbox
  • Matches it to the guest’s booking by their email address
  • Writes a reply using their booking and your own terms and site rules
  • Flags complaints, and anything it isn’t sure about, for a person to check
  • You check it and press Send. The reply goes from your own address, in the same email thread
A guest's email about arriving late, matched to their booking, with an AI-written reply ready to send.
A guest asks about arriving late. The reply uses her booking and the site rules, and it’s ready for staff to check and send.

Ask it instead of clicking

  • Find a free pitch, with the best fit for your gaps suggested first
  • Extend or shorten a stay, or move a booking to another pitch
  • Add extras, mark a balance paid, check guests in or out
  • Email a guest, or answer “how do I…” questions about the system
  • Type it or say it: there’s a Speak button

Before it changes a booking it tells you what it’s about to do, and you press Confirm. It can’t cancel bookings, give refunds or delete anything. Those stay with you.

Assistant chat: asked for a free electric pitch for a motorhome, it lists three pitches with prices and recommends one.
Finding a pitch
Assistant chat: asked to extend a booking, it describes the change and shows Confirm and Don’t do this buttons.
Waiting for your Confirm
Recorded in real time, not sped up: finding a pitch, a “how do I” question, then adding a night to a guest’s stay.

Number plate recognition · Built into Nimbo Stay

Know who’s arrived, and who’s on site.

Put a camera on the entrance and Nimbo Stay reads every car that comes in. Guests with a booking are picked out at check-in, and anyone without one shows up straight away.

Arrivals, highlighted

  • A camera at the entrance reads each number plate as the car comes in
  • The plate is matched to its booking, even for groups arriving in more than one car
  • That guest turns green on today’s Arrivals list, so reception knows who’s here before they reach the door
  • The list updates by itself while it’s open. Nobody needs to press refresh
Today's Arrivals list in the Diary. Five guests whose number plates the entrance camera has already read are highlighted in green.
Today’s arrivals. The green rows are guests the camera has already seen driving in.

Keep tabs on the site

  • Every plate the camera reads is logged, with the time and which camera saw it
  • Cars that aren’t on any booking are marked Unmatched, so visitors stand out
  • Search for any plate, or show only the unmatched ones
  • If the camera misreads a plate, assign it to the right booking in two clicks
  • Old readings delete themselves after the number of days you choose

Works with a camera that can read number plates, or an ordinary IP camera with free plate-reading software such as Frigate. We’ll help you connect it.

The ANPR log: number plates read by the Entrance camera this morning, each matched to a guest and pitch, with two marked Unmatched.
This morning’s log. Two cars weren’t on any booking, so they’re marked Unmatched.

Staff & cleaning · Built into Nimbo Stay

Keep tabs on the cleaning, and the team.

Your cleaners and grounds staff use Nimbo Stay on their own phones. They sign in for work, see today’s jobs, tick them off and message each other, and you see it all from the office.

On a phone: Sign in for work. Staff clock on from their own phone, and switch jobs with one tap. Finishing the strimming and starting the cleaning is a single tap.

Sign in for work

Staff clock on from their own phone, and switch jobs with one tap. Finishing the strimming and starting the cleaning is a single tap.

On a phone: Today’s cleaning jobs. The list makes itself from your bookings and timetable. Cleaners tap Start and Done, and report anything broken.

Today’s cleaning jobs

The list makes itself from your bookings and timetable. Cleaners tap Start and Done, and report anything broken.

On a phone: Message each other. Post to everyone or just one person. Mark it urgent and it stays on everyone’s screen until they’ve read it.

Message each other

Post to everyone or just one person. Mark it urgent and it stays on everyone’s screen until they’ve read it.

The cleaning board

  • Changeover cleans appear when a guest leaves a unit, with any unit that has someone arriving the same day put first
  • Toilet and shower block checks come up at the times you set, every day you’re open
  • Add one-off jobs, like jet-washing the bin store, with notes for whoever picks it up
  • Each job shows who started it, who finished it and when
  • Report a repair from the job, and see it through until it’s marked fixed

The board never shows guest names. Cleaners just see which unit is free and whether someone’s due in.

Hours and pay, done for you

  • See who’s working right now, and on what
  • Everyone’s hours and pay by week, month or season, split by the kind of work
  • A different pay rate for different jobs. Past hours keep the rate they were worked at
  • A clock left running overnight gets caught, and they’re asked when they really finished
  • Export it all for your accountant as a spreadsheet
  • Each person only sees what you give them access to
Timesheets: who's on now, each person's hours and pay for last week, and totals by kind of work.
Last week’s hours: who’s on now, everyone’s time and pay, and the totals for each kind of work.

Not just campsites

Fully customisable, for any kind of place.

Nimbo Stay fits the way you already work, whether you run a caravan park, a glampsite, holiday lodges, a hotel or a guest house.

  • Campsites
  • Caravan parks
  • Glamping
  • Holiday lodges
  • Hotels
  • Guest houses

Your words

Pitches, rooms, pods or lodges. Choose your type of place and the booking page, the diary and the emails all use your words.

Your accommodation

Add your own room or pitch types, as many as you have, with photos and a site map if you want one.

Your prices and rules

Seasons, minimum stays, deposits, discount codes and extras, all set the way you run things.

Your look and emails

Your logo and colours on the booking page, and your own wording on every email guests receive.

Your team

Staff accounts that only see what each person needs, from reception to the accounts.

Not off the peg

Built around your site, not the other way round.

Most booking software is one package for everyone, and you work around it. Ours is coded for your setup, and it changes as your business does.

How it’s priced
  • A small one-off setup fee for coding the software around your site.
  • No yearly bills, no commission. Nothing to renew, and no percentage of your takings.
  • Just a small booking fee for each booking, usually taken with the deposit or invoiced if that suits you better. It depends on how many bookings you take and the size of your business, and can be as little as £2 a booking.
  • Coded for your setup

    We shape Nimbo Stay around the way your site actually works, and write new features specifically for you when you need them.

  • Nothing you don’t need

    No screens full of features you’ll never touch. If your site doesn’t use something, it isn’t there.

  • Grows with your business

    Add pitches, lodges, a shop or cameras as you grow, and the software is adapted to match as your business changes.

Done for you

We set it up, and build your website too.

You don’t have to learn a new system before you can use it. We set Nimbo Stay up for you, and if you’d like a new website we’ll build that as well, linked straight to your booking system.

Set up for you

  • We set up your pitches, units, prices, seasons and extras for you
  • Your logo, colours and wording on every page guests see
  • Your existing bookings brought across, so nothing is typed in twice
  • We show you and your staff round, and we’re on hand afterwards

One place to change things

  • Set up next season in Nimbo Stay and the new dates appear on your website
  • Turn on an offer or a bit of news with a start and end date. It shows on your website and booking page, and comes down by itself when it ends
  • Switch online booking off and your website says so, with your phone number
  • Savings such as a walkers’ discount always match what the booking form takes off
  • Book now goes straight to your live booking page, so guests always see today’s prices and free pitches

Change it once in Nimbo Stay and your website follows. No more updating two places, or paying someone to do it.

nimbomeadows.example
Midweek in November: 3 nights for the price of 2 ↻ from Nimbo Stay

Camping on the coast

Nimbo Meadows Campsite

Book now↻ live prices

Season dates ↻ from Nimbo Stay

2026Open until 31 Dec

20271 Mar to 31 Dec

An example website. The parts marked ↻ update themselves from the booking system.

It checks itself

  • Every few hours, Nimbo Stay tries your booking page the way a guest would
  • If anything’s wrong you get an email straight away, and another when it’s working again
  • It tells you when you’re showing fully booked online, and when you’re open again
  • We run our own health check across every site every night, backups included

Booking system self-test failed

Your online booking pages did not respond correctly during a routine automatic check. Guests may currently be unable to book online. Staff can still take bookings by hand from the dashboard while this is looked into.

Booking system back to normal

Your online booking pages responded correctly again on the latest automatic check. The earlier problem appears to have cleared.

The emails you’d get, word for word.

Get started

Tell us about your site.

Answer a few quick questions about how you run things and we’ll get in touch to talk it through.

  • It doesn’t take long. A short chat about your site is all we need to get going.
  • Up and running within days. Not weeks of setup.
  • Your own unique look. Your colours, your logo and your wording, built around your site.

Rather email? info@nimbosoft.co.uk

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